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Image Maker Design
29390 Saddlebred Ln.
Dowagiac, MI 49047
(269) 782-9048


Copyright © 2003-2005
Image Maker Design LLC
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Frequently Asked Questions

You are probably here because you're considering putting your business online. That's a great decision. Having a Web Site will expand, and even redefine, the way your business develops and evolves. Still, venturing into new and uncharted waters can always be a bit overwhelming.

We're here to help. We've compiled a list of some of the more common initial questions that you may have about putting your business on-line and getting a Web Site for your company.
  Questions & Answers

Why do I need a Web Site?
There are many benefits to having a professionally designed Web Site. Here are a few:
  • Provide Business Information
  • The Internet is an efficient way to describe what your company offers, state your business hours, provide a map to your facility, provide contact information, list specials, rates, etc.
  • Provide Customer Service
  • You can use your Web Site to answer frequently asked questions, let customers check on product availability, and provide forms to allow customers to request more information or provide feedback
  • Establish an Online Presence
  • In today's rapidly changing world, your customers expect you to have an online presence. With over 55% of American households currently having Internet access, the Web is often the first source of information for consumers looking for products or services. If you don't establish yourself online, you competitors may be just a click away.
  • Generate Sales Leads
  • Your Web Site can easily become your most important marketing tool. You can use it to register visitors, pre-qualify them for services, add users to your conventional mailings, and send regular email notifications of new products, services or special offers.
  • Sell Products & Services
  • Online sales for 2002 are projected to be over 124.2 billion dollars. The Internet is the future of business. Can you afford not to be there?
  • It is Extremely Cost Effective
  • The cost of creating and maintaining a Web Site is very small compared to the cost of newspaper, radio or television ads. Also, unlike most print media, having a Web Site allows you to present unlimited amounts of information to your target audience.

    Can't I just create my own Web Site?

    With the advent of Microsoft FrontPage and other web development software, this is common question. But you need much more than just software to create an effective Web Site.

    Among other things, a professional quality site requires knowledge of:

  • Design limitations imposed by various browsers and platforms
  • Optimizing code to display quickly, reliably, and predictably
  • An eye for visual appeal and graphic design
  • Corporate image and how to leverage it with a Web site
  • Web-safe colors
  • Intuitive navigation
  • Screen resolutions
  • Writing online copy
  • Purchasing HTML generating applications like Microsoft FrontPage is a bit like buying word processing software. Microsoft Word will allow you to type words, format them in different ways, and even check your spelling and grammar. But it won't write a novel for you.

    Likewise, web development software may allow you to develop a very basic site without knowing HTML, but it won't make you into a web designer.


    How much will it cost to develop my Web Site?

    Many web design firms will provide you with pricing information related only to actual site development. They neglect to mention that there are actually four cost elements to consider in owning and operating a Web Site.

    First, you'll need to register your Domain Name, which is your unique web address. This will cost you $25 for the first year, then $10 per year thereafter.

    The second cost you need to consider is the amount to design and build your Web Site. The price you pay will depend on the size and complexity of your site. Our development tools and knowledge of multiple design strategies allows us to create your site with the look you want and the features you need for a very affordable price.

    Paying for the hosting of your site is the next cost you need to consider. Every site must have a host that connects it to the Internet. The hosting fee is dependent on the features and size of your site, but generally averages about $25-$35 per month.

    Finally, you will need to consider maintenance costs. These costs are usually either hourly charges or bundled into a package that will give you a specified number of hours or services at a reduced rate. If you need site maintenance, we will work with you to develop a customized plan that will meet your unique needs in the most cost effective way.


    How long will it take to develop my Web Site?

    Each Web Site is unique. As a general guideline, an average Web Site may take anywhere from 2 weeks to several months to complete. Many variables come into play when estimating design time. The overall size of the site, its complexity, special features such as interactive forms, database connectivity, shopping carts, to name just a few.

    The design process begins with a site consultation during which we will obtain a full awareness of your needs and objectives. Once we have a clear understanding of exactly what it is we are about to create, we can provide you with definite timelines.

    We will make specific design and development recommendations to you that will balance your Web Site goals together with your budgetary and timeframe restrictions. We can find solutions to meet most any situation.


    What is the process for developing a Web Site?

    There are four major stages in the Web Site development process.

    1. Planning
  • We help you identify the goals, objectives, and overall purpose for your Web Site
  • We pinpoint the unique nature of your target audience
  • We establish the visual look that you want to achieve
  • 2. Designing
  • We design a navigational structure for your site
  • We determine content needs and work with you to develop the necessary elements
  • We determine any special programming needs, such as JavaScript, ColdFusion, ASP, etc.
  • We create design sketches and page mockups to show you layout and color options
  • 3. Production & Testing
  • After you approve the planned design, we begin building the pages
  • We test the pages in various browsers and platforms
  • You review pages and request changes or corrections
  • You approve the final pages
  • 4. Launching & Promoting
  • We launch your site
  • Your Web Site is submitted to search engines and directories
  • We can help you develop a promotional strategy
  • We help you track your site's usage & evaluate its effectiveness

  • How will I attract traffic to my Web Site?

    You can generate steady traffic to your Web Site in two major ways.

    First of all, you must promote your site both online via Search Engines and Directories AND off-line by featuring it on all your business cards, stationary, literature and advertising.

    Equally as important, you must strive to keep your content fresh and up-to-date. Keeping your Web Site current lets your visitors know that you are a dynamic company that is always evolving. Consequently it is an incentive to visitors to come back to your site often and tell their friends about it.

    Image Maker Design is available to help you with all of your promotion and Web Site maintenance needs.